Designing Virtual Learning to Deliver Results
with Patti Phillips, Ph.D., CEO, ROI Institute, Inc.
Friday, March 31, 2023, from 2:00 PM to 3:15 PM
Virtual Event - Link in registration email
Today, more than ever, there is a need to ensure that virtual learning works to improve organizational outcomes. Studies show that virtual learning often breaks down when measured at the application level (using what was learned) and impact level (the business impact connected to learning). However, this breakdown is avoidable. To secure the support and funding that virtual learning needs, it must deliver business results.
This session explains how designers, developers, providers, and program owners can ensure that technology-based learning delivers desired results by applying design thinking principles that focus on delivering application and impact.
Objectives
After attending this session, participants should be able to:
- Identify the five levels of outcomes from virtual learning.
- Describe why virtual learning fails to deliver application and impact.
- Explain the need to deliver results, including impact and ROI, for selected virtual learning programs.
- Design virtual learning to deliver application, impact, and ROI, using design thinking principles.
- Plan next steps to ensure virtual learning delivers business value.
Materials
Tools, templates, case studies, job aids, and a chapter from the book Measuring the Success of Learning Through Technology will be provided to participants who attend this session.
About the Presenter
Dr. Patti Phillips, CEO, ROI Institute, Inc., is a renowned leader in measurement and evaluation. Patti helps organizations implement the ROI Methodology® in more than 70 countries. Since 1997, Patti has been a driving force in the global adoption of the ROI Methodology and the use of measurement and evaluation to drive organizational change. Her work as an educator, researcher, consultant, and coach supports practitioners as they develop their expertise to help organizations and communities thrive. Her work spans the private sector, public sector, nonprofit, and nongovernmental organizations.
Patti serves as a member of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR). She also serves on the board of the International Federation of Training and Development Organizations (IFTDO). Patti serves as chair of the Institute for Corporate Productivity (i4cp) People Analytics Board; Principal Research Fellow for The Conference Board; board chair of the Center for Talent Reporting (CTR); and is an Association for Talent Development (ATD) Certification Institute Fellow. Patti also serves on the faculty of the UN System Staff College in Turin, Italy. Her work has been featured on CNBC, Euronews, and in more than a dozen business journals.
Patti, along with her husband Jack J. Phillips, contributes to a variety of journals and has authored several books on measurement, evaluation, analytics, and ROI. In February 2019, she and Jack received the Distinguished Contributor Award from the Center for Talent Reporting for their contribution to the measurement and management of human capital. In November 2019, the Thinkers50 organization recognized Patti and Jack Phillips as two of the initial Top 50 World Leaders in Coaching. At the same time, they were listed as top finalists for the Marshall Goldsmith Distinguished Achievement Award in Coaching. In 2022, Patti and Jack were awarded ATD’s Thought Leader Award. ROI Institute is a four-time winner of the Measurement, Testing, and Assessment category of the Training Magazine Network Choice Awards program.
Website Photo/Video Release Authorization
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Welcome Session
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Refund Policy:
A full refund will be issued if the cancellation request is made on or before fourteen calendar days before the scheduled event.