The ATD Greater Boston Chapter Special Interest Group on Learning Measurement Presents:
Designing Virtual Learning to Deliver Results
with Patti Phillips, Ph.D., CPLP
March 24, 2021
3:30 PM to 4:45 PM
VIRTUAL EVENT - Link in registration email
Today, more than ever, there is a need to ensure that virtual learning works to improve organizational outcomes. Because of the surge in work-at-home arrangements and travel restrictions caused by the COVID-19 pandemic, most learning has shifted to a virtual format. This requires program owners to design virtual learning with desired outcomes in mind and demonstrate that the virtual format works.
Studies show that virtual learning often breaks down when measured at the application level (using what was learned) and impact level (the business impact connected to learning). However, this breakdown is avoidable. To secure the support and funding that virtual learning needs, it must deliver business results.
This session explains how designers, developers, providers, and program owners can ensure that technology-based learning delivers desired results by applying design thinking principles that focus on delivering application and impact.
After attending this session, participants should be able to:
- Identify the five levels of outcomes from virtual learning.
- Describe why virtual learning fails to deliver application and impact.
- Explain the need to deliver results, including impact and ROI, for selected virtual learning programs.
- Design virtual learning to deliver application, impact, and ROI, using design thinking principles.
- Plan next steps to ensure virtual learning delivers business value.
Tools, templates, case studies, job aids, and a chapter from the book Measuring the Success of Learning Through Technology will be provided to participants who attend this session.
About the Speaker
Patti P. Phillips, Ph.D. CPLP is the CEO of ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. She helps organizations implement the ROI Methodology worldwide. Her work has been featured on CNBC, EuroNews, and in more than a dozen business journals. Patti is author, coauthor, or editor of over 75 books and dozens of articles focused on measurement, evaluation, accountability, and ROI.
Patti serves as a member of the Board of Trustees for the United Nations Institute for Training and Research (UNITAR); chair of the People Analytics Board at the Institute for Corporate Productivity (i4cp); Principal Research Fellow for The Conference Board; board chair of the Center for Talent Reporting (CTR); and ATD CPLP Certification Institute Fellow.
Patti Phillips can be reached at firstname.lastname@example.org.
About the Measurement Special Interest Group (SIG)
The mission of the ATD Greater Boston Measurement SIG is to enhance members’ professional development in measurement and evaluation; to increase the effectiveness of their L&D organizations through measurement and evaluation; and to engage with the global community of L&D practitioners in applying measurement and evaluation to deliver performance and results through learning.
The group addresses a wide range of topics, from getting started in defining methods, tools and processes of data collection, to more advanced applications, such as, measuring technology-enabled and blended learning. We welcome members with little or no background in measurement and evaluation, through more experienced practitioners.
Why Consider Joining the Measurement SIG?
The benefits of participating in the group will include:
- Enhancing your professional development in the area of measurement and evaluation
- Sharing measurement challenges and gaining insight and advice from others
- Engaging in dialogue with subject matter experts
- Providing information, tools and advice to fellow L&D practitioners in your organization
- Demonstrating to executive stakeholders how you are increasing performance and results through learning
- Making a contribution toward advancing the effectiveness of L&D worldwide, through more robust measurement and evaluation
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A full refund will be issued if the cancellation request is made on or before fourteen calendar days before the scheduled event.