ATD GREATER BOSTON PRESENTS:

What Did You Say?" – Inclusive Language as a Leadership Tool for Empathy and Impact

with Heidi Hanson

Friday, September 19, 2025 

12:00 to 1:00 PM

Virtual event - link in registration email

(Speaker Series - Session 3 of 4)

ATD Greater Boston’s 2025 Program Theme is “On the Freedom Trail of Leadership: Empathy and Empowerment for Change”

We’re excited to present our third speaker session for this year, exploring this powerful theme in action.

DESCRIPTION:

Words matter. The language we use every day significantly influences how others feel included, valued, and empowered in the workplace. Leadership is a journey, and much like walking Boston’s historic Freedom Trail, every step we take as leaders provides an opportunity to reflect, connect, and shape a better future through intentional choices. In this interactive workshop, we will explore the critical role of inclusive language in fostering empathy, strengthening relationships, and creating a culture of belonging in our organizations. Through real-world scenarios, participants will learn how to navigate moments when language gets messy, uncovering strategies to address missteps with grace and to model more inclusive communication.

KEY TAKEAWAYS/OBJECTIVES:

• Understand how inclusive language supports leadership journeys that unlock potential and inspire growth.
• Develop tools for identifying and addressing unconscious biases in everyday interactions.
• Gain actionable strategies for fostering a culture of empathy and inclusion in their teams.
• Leave with a framework for continuous learning and adaptation in the evolving landscape of inclusive communication

Leadership as a reflective journey

ABOUT THE PRESENTER:  

Heidi is a catalyst for organizational success, partnering with clients to build high-performing leaders, teams, and inclusive workplace cultures where people feel engaged, valued, and set up to thrive. A systems thinker, she helps organizations see the big picture, how people, processes, culture, and strategy connect to make aligned decisions that drive lasting results.

With 25+ years of experience in learning, development, and change leadership, Heidi designs high-energy learning experiences and works with leaders to strengthen talent management strategies. She supports nonprofits, corporations, municipalities, and educational institutions, always adapting her approach to fit each unique context. Whether working solo or leading a team, she helps clients clarify what they need and build the skills, awareness, and systems for success.

Heidi is a Prosci® certified change practitioner and a certified facilitator in Working Genius, Everything DiSC®, and the Change Style Indicator. She holds a Master of Science in Instructional Technology.

A travel enthusiast always contemplating her next adventure, Heidi is also a dedicated advocate for the arts and serves as president of a nonprofit that champions and funds music education in her local schools.

Refund Policy

A full refund will be issued if the cancellation request is made on or before fourteen calendar days before the scheduled event.

WEBSITE PHOTO/VIDEO RELEASE AUTHORIZATION

In consideration of my position as an attendee/member of the Association for Talent Development Greater Boston (ATD GB), I agree with ATD GB’s unrestricted right/permission to take, use, re-use, publish and re-publish photographic, video/audio content including, in whole or in part, all media now and hereafter known for illustration, promotion, training, exhibition, advertising in connection with ATD GB and its initiatives. I expect ATD GB to use the content professionally, but waive any right to inspect or approve the finished product/products, advertising copy or other matter that may be used in connection therewith or the use to which it may be applied. I hereby certify that I am fully competent and of full legal age and have the right to execute this release with ATD GB.